Last updated: November 2025

1. Introduction

Luko Painting Limited (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect any information that you provide to us through our website, advertising platforms, and online forms.

By using our website or interacting with our ads, you agree to the terms of this policy.

2. Information We Collect

We may collect the following types of information:

• Contact Information — such as your name, phone number, email address, and location when you fill out an enquiry form, instant form, or contact form.

• Website Usage Data — including pages visited, time spent on our site, and other analytical data via Google Analytics 4 (GA4).

• Advertising Interaction Data — including engagement with our Meta (Facebook and Instagram) and Google Ads campaigns.

3. How We Collect Information

We collect information in the following ways:

• Through Meta instant forms (e.g., Facebook and Instagram lead ads).

• Through contact forms on our website.

• Automatically through tracking technologies such as cookies, Google Analytics 4, and Google Ads conversion tracking.

These tools help us understand visitor behaviour and improve our advertising and website performance.

4. How We Use the Information

We use the information collected to:

• Respond to your enquiries and provide quotes or service information.

• Improve our website, services, and advertising effectiveness.

• Tailor our marketing to better match your interests and needs.

• Analyse how visitors use our website and digital advertising.

Your data is only used by Luko Painting Limited for our internal marketing and customer communication purposes.
We do not sell, rent, or share your personal information with any third parties.

5. Advertising and Analytics Tools

We use the following tools and platforms:

• Meta Platforms (Facebook and Instagram): For running ads and collecting form submissions through instant forms.

• Google Ads: For advertising and tracking conversions.

• Google Analytics 4: For tracking visitor activity and website usage data.

These platforms may use cookies or similar technologies to collect information about your interaction with our website or ads.
You can adjust your browser or platform privacy settings to limit or block these tools if you prefer.

6. Data Security

We take appropriate technical and organisational measures to safeguard your personal information and prevent unauthorised access, disclosure, or misuse.

7. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you.

• Ask us to correct or delete any inaccurate or outdated information.

• Withdraw consent to receive marketing communications at any time.

To make a request, please contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Luko Painting Limited
Napier, Hawke’s Bay, New Zealand
📧 lukopaintingltd@gmail.com
📞 0211742203

9. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.